Frequently asked questions

What do I do if I received a defective order?

We at TBB Products take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund/exchange will be processed as soon as possible.

How do I contact your company if my question isn’t answered here?

The easiest and most effecient way to contact us is through email (tbbcontactinfo@gmail.com), where we will reply back within 48 hours.